Edtech.com's Summary

Kaplan is hiring a Student Finance Coordinator. The role helps students at Purdue Global understand their financial obligation to the institution, explaining how much of tuition is covered by state, federal, military, or outside funding and how to finance any out-of-pocket payments. The coordinator provides this support by phone, email, and other channels during initial packaging, repackaging, and package adjustments.

Highlights

Provide inbound and outbound support to students by phone, email, and other channels when an aid package is completed or adjusted during the academic year.
Conduct Financial Readiness, Package Review, and Out of School Account Review calls and walk students through their award letters.
Review applications and documents for Title IV financial aid eligibility, the federal student aid requirements set by the Department of Education, including overlapping loans and aggregate loan limits, to support timely disbursements.
Review loan eligibility and current loan debt with students and discuss how annual and aggregate limits affect continued borrowing.
Explain payment plans, alternative loan lender options, and internal loan programs for students with out-of-pocket costs.
Evaluate student accounts at the end of each term to determine remaining balances and assess students' ability to pay.
Answer inbound billing calls and, as needed, package enrolled students, modify packages when eligibility changes, and send updated award letters.
Bachelor's degree in business administration, finance, or a related field and one or more years in financial aid, student accounts, or a similar role.
Remote nationwide position in the United States with pay of $31,200 to $45,000 per year (Salary Grade A).
Schedule of Monday through Thursday from 11am to 8pm ET and Friday from 9am to 6pm ET, with a start date of January 11, 2027.

Student Finance Coordinator Full Description

Job Title Student Finance Coordinator

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

The primary function of the Student Finance Coordinator (SFC) is to assist students by explaining their financial obligation to the institution. The SFC provides both outbound and inbound support to students via telephone, e-mail, and other forms of communication. S/he analyzes and discusses with students the portion that will be covered by state, federal, military, and or outside funding sources. Additionally, the SFC provides information to the student on how to finance any out of pocket payments that the student may be required to make by explaining the payment plan, alternative loan lender options, or internal loan programs. This support is provided during initial packaging, repackaging, and upon package adjustments. The SFC assists the student in monitoring their debt burden to ensure continued aid eligibility during their career at Purdue Global (PG).

** Work Schedule: Mon-Thu 11am-8pm ET, Fri 9am-6pm ET

** Start Date: January 11, 2027

Key Job Responsibilities include but are not limited to the following:

Provide inbound and outbound support to students via telephone, email or other media forms in response to a student's aid package being complete for the academic year, or a package adjustment occurring during the academic year.
Perform Financial Readiness Call, Package Review Call, or Out of School Account Review Call.Provide a walkthrough of the award letter to prospective and continuing students, presenting students with insight on how much of their tuition is covered by state, federal, military or outside funding sources, and what, if any student cash payment is needed.
Review applications and other documents for student Title IV financial aid eligibility per Department of Education requirements, including an evaluation of overlapping loans and aggregate loan limits to ensure timely disbursements and the resolution of exceptions.
Review loan eligibility and current loan debt with students, and discuss eligibility for continued loans as it applies to reaching annual and aggregate loan limits. Provide students with information to assist them in determining their
Details ability to pay their student loan debt. At the end of each term, assess and evaluate a student's account to determine any remaining financial obligations to the institution, and determine whether there is a need for student payments for any outstanding balance.
Assess and report on students' ability to pay. Answer inbound billing phone calls. May package enrolled students and perform packaging modifications based on changes in eligibility, and send updated award letters as necessary.

Minimum Qualifications:

Bachelor's Degree (B.A./B.S.) Business Administration, Finance or related field
1+ years' experience in Financial Aid, Student Accounts, or similar role
Proficiency in Microsoft Office Suite of Products, Google Apps
Excellent verbal and written communication skills
Good organizational skills, good customer service skills, good attention to detail and a problem solver
Must be in and maintain good standing with any student loan debt.

Beyond base salary, our comprehensive total rewards package includes:

- Remote work provides a flexible work/life balance
- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
- Comprehensive health benefits new hire eligibility starts on day 1 of employment
- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three salary grades. This position is Salary Grade A: $31,200 to $45,000. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

#LI-Remote
#LI-SS1

LocationRemote/Nationwide, USA

Additional Locations

Employee TypeEmployee

Job Functional Area Student Financial Services

Business Unit00091 Kaplan Higher ED

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.

Let me find your next job.

Thanks - you're signed up.

Student Finance Coordinator

Edtech.com's Summary

Student Finance Coordinator Full Description

Financial Aid Technical Assistant & Administrative Support

VA School Certifying Official

Financial Aid Officer

Financial Aid Counselor

Assistant Director of Financial Aid